Customer Testimonials

Montblanc Ballpoint and Rollerball pen refills

I have received the replacement order. Many thanks for your prompt service.

Regards

Chris Ryan, January 2012

Montblanc Meisterstück Classique Platinum Plated Ballpoint Pen

Hi, I just wanted to say thank you very much for your prompt and friendly service. I returned a pen from you on Wednesday and received the replacement today, my Husband was thrilled.

Happy New Year

Kind regards

View the Montblanc Ballpoint Pen - Meisterstück Classique Platinum Plated 02866

Sue Whiteway, December 2011

Lulu Pink Jenny Bag

I ordered a Lulu Guinness pink Jenny bag from you several weeks ago. It arrived the next day beautifully boxed. It is a lovely bag and the service was exceptional.

Thanks again.

View Lulu Guinness Jenny Bags

J. Mearns, December 2011

Montblanc Petite Pens

I really appreciate your email advising that what I originally bought was a petite pen, I could have been really disappointed, but thanks to your email I’m not.

Happy Christmas

Regards

Montblanc Petite Pens or Mozart Pens are small sized pens designed for smaller hands.

Karen, December 2011

Montblanc Starwalker Midnight Black Ruthenium Plated Ballpoint Pen

The above order was delivered yesterday. A very good service. Thank you.

View the Montblanc Starwalker Ballpoint Pen 105657

R.J.Pople, December 2011

Montblanc Card Holders

Thank you very much for your excellent service once again.

View Montblanc Card Holders in Pocket Accessories

Helen Aughey, December 2011

Montblanc Stud Earrings with punched out Montblanc emblem

Thank you Pauline,

Excellent service.

View the Montblanc Stud Earrings 102538

Nick Cranston, December 2011

Luxury Christmas Gift Wrap

Wrapping looks gorgeous and many thanks for popping the extra bags in, a great idea for next year.

Have a wonderful weekend also and we really appreciate all your hard work and everything you have done.

Regards

Wheelers Christmas Gift Wrap

Christmas gift wrap is an extra option available in the checkout section.

Chrissy O'Shea, November 2011

Montblanc Meisterstück Classique Fountain Pen (Platinum Plated) & Meisterstück Platinum Classique Mechanical Pencil (Platinum Plated)

Thank you very much for all your assistance with my order. The parcel arrived safely and on time and we are delighted with the pen & pencil and the engraving. They look very smart.

I will certainly shop with you again if I ever need to buy Mont Blanc.

Kind regards

Montblanc pens and pencils

View Montblanc Meisterstück Classique Fountain Pen (Platinum Plated)

View Meisterstück Platinum Classique Mechanical Pencil (Platinum Plated)

Cherryl Berry, November 2011

Montblanc Nightflight Office Case

Just a brief note, to say that the Montblanc Night Flight case which we purchased from you, was for our Managing Director, who has now moved on to a new position within our Group. It was received with great thanks and appreciation from him, and I would just like to extend our thanks for your excellent service and commitment to providing and ensuring we had a first class gift. The engraving on the silver plates was the finishing touch, it looked great, and as a management team, we were delighted with it.Once again, many thanks, and your Company will be our first point of contact for future gifts.

Regards

View Montblanc Nightflight Office Case

Sarah Kaye, November 2011

Swarovski Ballpoint pen refills

Hi
I received these items on Thursday morning, thank you for keeping me informed of what was happening and thanks for the fast delivery. I will be ordering again from you in the future.

View Swarovski ballpoint pen refills

Amy Shearer, October 2011

Montblanc Meisterstück Classique Rollerball Pen

Thank you very much for your prompt and professional service!

Have a lovely day.

Kindest regards

View Montblanc Meisterstück Classique Rollerball Pen (Gold Plated)

Agatha Weschta, October 2011

Swarovski ballpoint pen refills

Brilliant.

Thank you for such excellent service.

View Swarovski ballpoint pen refills

Anne Oliver, September 2011

Swarovski ballpoint pens

Just wanted to say a big thank you for your excellent service. They always say word of mouth travels fast - your details have already been passed on.

View Swarovski ballpoint pens

Carol Blatherwick, September 2011

I received my goods this morning - thank you.

Please pass on my regards to your colleague Lynne. Her assistance was world-class.

I look forward to my next Wheelers purchase.

Royal Wedding Aynsley China Stafford Tankard

Jim Campbell, August 2011

Just to let you know I've received the replacement strawberry and am very happy with it, it's perfect!

Thank you so much for your help and I am extremely impressed by Wheelers' excellent customer service.

I would definitely return for more purchases in the future and will be recommending you to friends.

Thomas Sabo Strawberry Pendant

Sian, August 2011

I am carrying my new bag today and I feel like a princess. It is just what I hoped it would be.

Thank you again for all of your efforts to make this transaction happen. I am thrilled!

Lulu Guinness handbags

Donna S. Krohn, Morgan Stanley Smith Barney LLC - July 2011

Many thanks for your email and telephone call yesterday.

Our gift arrived this morning and we are delighted with it, the engraving is excellent.

Please accept our sincere thanks, we will certainly call you when we need more gifts etc.

Personal Engraving

Chris Harwood, XB Consultants Ltd - July 2011

Excellent service from you - box received today and all perfect - thank you so much for your help, we are very grateful.

Royal Wedding - Royal Crown Derby Octagonal Plate

Ian Ginsburg pp Mrs. T Freidin - June 2011

Thanks for the update - much appreciated.

Love the service & the website - could go mad ordering refills for my roller ball & document marker, but will try to control myself!

Montblanc rollerball refills

Montblanc pen refills

Steven Williams, Virgin Media - June 2011

WONDERFUL Bruce

Your service and customer care is beyond reproach.

I will strongly recommend your Company to all my colleagues at Sky NEWS, where I have worked for 20 years.

Regards and many thanks indeed.

Ruby Palmer

Ruby Palmer, Sky NEWS, May 2011

Pen arrived on time as promised and beautifully wrapped.

Thanks very much for your exceptional service I will certainly be using you again and will recommend you to my friends.

Gift wrapping

Mike Bunyan, J.A.Bunyan Limited - May 2011

Fabulous.

Thanks so much Bruce.

You’ve been a pleasure to deal with.

The Royal Wedding - Royal Worcester Trinket Box

Carly Hamrouni, FOTW Merchandise Co. - April 2011

Just a note to say many thanks for my order - my Mum was really pleased! It'll take pride of place at our royal wedding party!

Aynsley China - Stafford Tankard

Emma Love, April 2011

Dearest Pauline. The bracelet arrived today. It is perfect. Thank you so much for your help and service. I really appreciate it and will recommend you to all I know:-) thanks a lot.
Have a Nice weekend. Best regards inger

Contemporary Collection Bracelet

Inger Holmsen, Norway, March 2011

Hi Bruce
The engraving looks great. Thank you so much. My husband to be will be delighted when he sees it!
Kind regards
Delyth

Delyth Hampton, March 2011

Hello Pauline
The plate is beautiful! I was so surprised it came so quickly... plus it was packed so well.
Thank you so much.
And I will be in touch after the big day!
Linda

Royal Worcester - Round Tray

Linda Bogan, Australia, March 2011

Hello Bruce,
Thank you for the excellent customer service.
All the best
José Xavier

Meisterstück Selection Wallet 12cc with View Pocket

José Xavier, Portugal, March 2011

Dear Pauline
I must thank you for the excellent after sales service
The package arrived yesterday
Many thanks
Kevin

Meisterstück Classique Ballpoint

Kevin Furley, France, March 2011

Hi there
I would just like to thank you for the efficient and prompt way that you dealt with my order just before Christmas. It arrived next day as requested, despite the disruption caused by the freaky weather, and I thought the compliments slip signed "Thank you, Jemma", was a delightful touch - a real person must have dealt with my order, not some anonymous automaton.
I haven't used your company in the past, but I will have no hesitation in using you again in the future. Please pass on my compliments and best wishes to all concerned.
Best regards
Michael Price

Cross Leather Pen Case - Autocross

Michael Price, December 2010

Hi Pauline

I have to say that your Customer Service and quick response are excellent just like the delivery of the pen I ordered – thank you very much!

Kind regards,

Jeany

MontBlanc Meisterstuck Fountain Pen

Jean Young, December 2010

Looks great thanks. I'm sure there will be more orders to come!

Get me on your picture bag mailing list!

Happy holidays.

Marc

Radley Handbag

Marc G Kartman from Florida, USA, December 2010

Arrived first thing - many thanks for an exceptional service.

Kindest Regards,

Lindsay

Hidesign Messenger Despatch Bag

Linz Stothard, December 2010

Many thanks, very efficient service and I’ll be back.

Montegrappa Miya Ballpoint Pen

Gillian Moore - UK BP, December 2010

Hi Bruce,

Would just like to thank you and your team for the beautiful Mont Blanc pens that we received yesterday to present to our client at the end of the month.

We are really pleased with the pens, engraving and service you provided.

The engraving is absolutely top notch and the gift wrapping was lovely addition. Thanks again.

Kind regards

Charlotte

MontBlanc Pen Engraving

Charlotte Greig - Strata Partners, November 2010

Hello,

The Bayswater arrived today and I am so happy with it! The colour is stunning :-)

Thank you!

Best regards,
Viveka

Mulberry Basewater Bag

Viveka Perander from Helsinki, Finland, November 2010

Hi Jemma,

Thank you so much for sending the bag over to us very quickly.

My husband absolutely adored his travel bag! He received it himself and was over the moon..

Thank you for that personal handwritten note, it was appreciated..a lot!

We shall hopefully be in touch…soon…as we are still looking into your other collections.

It was great service, highly recommend it to all our friends!

Take care..

Katherine

Katherine Phi from Saudi Arabia, October 2010

Pauline,

Thank you very much!
I can't emphasize more on how happy I am with you professional services. I will inform you once I receive the package and hoping for more business with you in the future!

Regards,

Montegrappa Espressione Ballpoint Pen

Mohammad, September 2010

Dear Mr. Wheeler,

I have received the Cufflink Box, it's awesome! Thank you so much!

Regards,

Montblanc Cufflink Box

Alla Zemskith, September 2010

Dear Sirs,

I just wanted to email to thank you for the fantastic service your provided when ordering the Mont Blanc wallet for my husband's birthday.

I was very impressed with your communication and the speed at which the order was dispatched.

With so many internet scams out there, I was very grateful for the opportunity to pay via PayPal which for me, provided the confidence required to proceed with the purchase via your website.

Impeccable service, thank you once again.

Kind regards,

Montblanc Meisterstück Wallet, 6 cc

Sarah Greenwood, September 2010

Thanks for your help and prompt action on my order.

I will not hesitate to use your services again.

Montblanc Boheme Bleu

BP North Sea Oil, September 2010

Just want to put in writing how pleased I am with the pens. You engraved my company logo and text perfectly. They look sleek and very classy. I am very impressed. The service from start to finish was seamless and you were very thoughtful and considerate all the way through.

I will be in touch when the next person reaches 25 years service! I have 9 1/2 years to go.....

Thanks very much.

Anne-Marie

Anne-Marie, Credit Suisse, September 2010

You have been very helpful and I am extremely grateful for all your assistance. I would like to formally compliment you on your great customer service. Please ensure that my compliment is forwarded to your boss as I would like him/her to know you are doing a great job.

Cheers.

Trent Hayes, August 2010

My Pleasure Jemma. People are all too quick to criticise yet slow to praise when it’s due.
I wouldn’t dream of buying from anywhere else and will be back when the need arrives... more cufflinks soon I’m guessing!
Darren Swailes

Mont Blanc Ballpoint Refill - Black

Darren Swailes, August 2010

Just wanted to thank you for all your help with an order I placed on Monday for a Mont Blanc PDA cover and engraved plate.

I received it yesterday as you promised and I am thoroughly pleased with it.

It is a present for my dad as a thank you for all his help with my wedding which is taking place this month. I know he will love it.

You worked very quickly to get my order to me and I am very grateful for that.

Once again, many thanks.

Kind regards

Jemma O'Grady. August 2010

Thank you so much for the beautifully wrapped fountain pen.

I thought your service from advice to delivery was impeccable.

Kind Regards.

Anna Steele, July 2010

Wow, it looks so good! That's absolutely perfect!

I received the package two days ago. I was surprised that it could get here so fast - that was really nice!
And i'm sure he's going to love it!

Thank you so much for your help. It's been a pleasure to do business with you! :-)

Have a nice summer :-)
Kind regards,

Amanda Møller, June 2010

The sunglasses turned up today, they are exactly the pair I wanted. Thank you very much for all your help, I will honestly recommend your website to my friends.

Kind regards.

Michelle Cosgrove, June 2010

I have just received my pen - love it. Thanks for the easy and prompt service, much appreciated.
Thank you.

Dr Kyle McWilliams, May 2010

Our pen arrived today and it is perfect! Thank you again for your wonderful and speedy service.

Jackie Zelvis, April 2010

Hi, Just to let you know that i today received the Mont Blanc pen that i ordered in store on Saturday .

The engraving is excellent and exactly as i requested . Please pass on my thanks to Jemma who was most patient and helpful and very professional and friendly. It is sadly very rare nowadays to receive such a pleasant service and I would gladly use Wheelers again and as such i would also be willing to recommend them.

Once again, thank you.

Nick Lewsley, April 2010

My recent order for Montblanc ink cartridges was placed by phone on Tuesday and arrived safely today.

Like some other new customers, this was a sort of "trial run" with a modest order to see what your service was like. I was delighted, particularly as the order could not be fulfilled online, and your prompt and accurate response was much appreciated.

I shall certainly use you again !

Trevor Longman, April 2010

Thank You! From a telephone order at Loughborough to delivery here in Edinburgh in just 17 Hours!

Fantastic customer service! Well done!

Euan Millar, Feb 2010

Thank you so much for your excellent service, the three Mont Blanc Pens I ordered yesterday, arrived safe and sound today.

I will have no hesitation in ordering from you again should the need arise and recommending your company to others.

Thank you again,

National Instruments UK & Ireland

I really made the right choice when I purchased my goods from you - this is the service I miss, that nobody else gives or cares about giving either - how totally refreshing.

Jenny

It has been a pleasure dealing with both you and Pauline and you have made the whole process seem so easy. I am certain we will deal with Wheelers again in the future.

Linda

Just to let you know that i am 100% satisfied with the 4 items I received today. Your customer service is impecable, prompt and of world class quality. All items were recieved on time as promised and are worth the money I paid. Mont Blanc is a fantastic, quality brand and I will ensure that Wheeler's are my preferred choice of supplier in future.

Thank you once again for a truly fantastic shopping experience.

Sirish

Just to say thanks ,the pen was delivered this morning,first class service may I say,the pen looks great,and im sure my wife will love it,thanks a to Yvonne for pleasent manner on the phone,again first class service well done.

Tony (UK)

Just wanted to say that the pen arrived as you said it would and many thanks for your prompt and personal service. Not always the case these days!

Aston Martin (UK)

Everything is perfect! Product was carefully packed.
It's been a pleasure to deal with you and I hope to acquiere more pieces from your store. I will recommend you to my relatives, friends and forums.

Alejandro

Thanks again for all your help, its nice to no there are still helpful people around, you don’t find that much these days so im very grateful to you.

I'll have no hesitation in contacting you in the future.

Wayne (UK)

I have received both parcels thank you, one yesterday and the Diamond ones this morning. They all look fantastic and I can’t wait to use them on our wedding day. I would just like to say that it’s been an absolute pleasure to deal with you, and I will certainly recommend your service to friends and family in the future.

Sam

Just a short note to let you know the goods arrived safely in Cyprus today. Thank you for your attention in this matter.

Jim (Cyprus)

Just a quick-e to say many thanks for all your help and for sending the gorgeous Mont Blanc diary. It's perfect.
Hope to do a little more shopping with you very soon,
Best wishes

Maria (UK)

The pen already arrived yesterday in pristine order.
It looks a million times better in real life than on pictures.
It was a joy doing business with you!
Thanks again!

Patrick (Netherlands)

Just wanted to let you know I received the pen/pencil/holder this morning and they are exactly what we wanted. Many thanks for all of your help and we shall certain keep Wheelers in our minds for any future gifts.
Thanks again

Aggreko (UK)

Just to say thank you, cufflinks have just arrived and they are very nice!
Thanks for making my last minute purchase run smoothly!

General Motors (UK)

I received my organizer today. Thank you so much. It is perfect. I will definitely spread the word around about your site and excellent products.
Once again, thank you very much!

Deloitte (Athens)

I just wanna let you know that the ring did arrive here in Colorado today!We are very pleased with the ring and the service you have given us!
Thanks and I already know we will do more business together in the future!

Palle (USA)

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