Many thanks for this belt! The engraving was spot on! Thank you for the prompt delivery, ad being patient with me. So glad that the front wasn't engraved, and it was just the back! It would have deffo spoilt it, had it been on the front. i was told if it had been engraved on the front it would not have been worn! Ludicrously expensive for a belt, but was worth the look on his face! x
Jasmin, January 2013 - Testimonials & Reviews
Writing Instruments & Personalised Care
I don't think I have ever received such personalised care through an online order - you've been amazing, thank you!
Virginia, December 2012 - Testimonials & Reviews
Item with Gift Wrap
Just to let you know that the parcel arrived safely.
Thank you very much for all your trouble and the very nice wrapping paper.
Marco Van der Merwe, November 2012 - Testimonials & Reviews
I received my wallet this morning and am delighted!
I would just like to say thank you for such amazing service, very helpful, very friendly and very accommodating.
Sarah, October 2012 - Testimonials & Reviews
Hugo Boss Cufflinks
Thank you so much for your help. You have been of exceptional help - I am really impressed with your customer service.
I am more than satisfied with your service & will be recommending you to others.
Ken Kerr, Mercedes-Benz of Boston, June 2012
Aynsley China - Sweet Dish
Thank-you for keeping me updated with the delivery status of my sweet dish, your service has been very professional and much appreciated!
My sweet dish arrived in the mail today!
Kristy Hare, June 2012
Thomas Sabo Pearl Earrings
I received my order today from your website and just wanted to email to thank you for your assistance. I am very impressed with your services, you were really helpful when I emailed with a query and the order arrived really quickly, so thank you.
I wanted you to know that I received the items this morning and I am very happy with them. Thank you for your wonderful customer care. I will tell my friends and family about my excellent experience with Wheelers.
A BIG thank you ! I received delivery of my Swarovski Diane Cat in perfect condition - all the way to Namibia in Africa! Thanks again. I will for sure be ordering through your website again in the near future - highly recommendable!
Just wanted to say thank you for the prompt and efficient
service you have demonstrated in dealing with my recent order for a Grace Kelly
Special Edition Rollerball pen for my daughter's 30th birthday gift. . I
ordered online on Sunday whilst at work
and it arrived yesterday, complete with engraving. Very impressive. I shall
bear your website in mind in the future when looking for special gifts.
I don't know how to thank you for all the help and the remarkable customer service you have offered. It's been a pleasure and honour for me to be dealing with you and I'm sure I know where to go when I need any more luxury gifts.
Heba El-Shimy, April 2012
Le Grand Rollerball Refill
I would just like to send this short email to thank you for the excellent service I have received today from your company.
I phoned this morning requesting a change of delivery address for a delivery that was to arrive today. I unfortunately cannot remember the name of the gentleman who helped me initially nor the lady thereafter. Both phoned me back with updates on what was happening and both were very helpful. I received my delivery this afternoon.
I’m now in receipt of my newly serviced pen and I’d like to thank you for your excellent service – your communication was particularly good and, as this is something that I often find sadly lacking these days, I was very impressed.
Thank you very much, I will never forget the fantastic treatment I received every time I look at the Montblanc cufflinks. The cufflinks are fabulous, thank you again I would like to deal with you again I'm very happy, no words can explain how happy I am.
Just a note to say thank you. My Aynsley Diamond Jubilee Bell order was received today.
I should also like to record my appreciation of Wheelers' first-class, personal service, including your telephone update on Tuesday evening this week.
It is, unfortunately, rare to be on the receiving end of a business/customer service from real and caring people. So often a computer operated order/dispatch function leads to disappointment and frustration.
Keep it up and I am sure your business will flourish in these straightened times.
I'm Utako Sugano who ordered two Dunhill belts on 16th Jan.
The parcel has just delivered to me now, and the products have no damage thanks to your well thought nice packing.
The belts are for birthday present to my father, and we are going out for dinner tonight, so I'm very happy the present was delivered in time.
The way you deal with the situation that one of my order was out of stock was done very smoothly and presently sending me emails and responding to my query as soon as possible, and I was very impressed.
Because my city was attacked by the earthquake on 11th March, this birthday is a kind of special for us after we went through the tough time, and still now there are a kind of big aftershocks are lasting everyday.
I'd like to say thank you for your professional work.
Just a quick email from us here at Jersey Trust to say that all our clients were absolutely delighted with the Mont Blanc card holders many thanks to you !! We will definitely be in touch again and a personal thanks from me to you also for helping me with the gorgeous wallet for my man.
Just a brief note, to say that the Montblanc Night Flight case which we purchased from you, was for our Managing Director, who has now moved on to a new position within our Group. It was received with great thanks and appreciation from him, and I would just like to extend our thanks for your excellent service and commitment to providing and ensuring we had a first class gift. The engraving on the silver plates was the finishing touch, it looked great, and as a management team, we were delighted with it.Once again, many thanks, and your Company will be our first point of contact for future gifts.
Dearest Pauline. The bracelet arrived today. It is perfect. Thank you so much for your help and service. I really appreciate it and will recommend you to all I know:-) thanks a lot.
Have a Nice weekend. Best regards inger
I would just like to thank you for the efficient and prompt way that you dealt with my order just before Christmas. It arrived next day as requested, despite the disruption caused by the freaky weather, and I thought the compliments slip signed "Thank you, Jemma", was a delightful touch - a real person must have dealt with my order, not some anonymous automaton.
I haven't used your company in the past, but I will have no hesitation in using you again in the future. Please pass on my compliments and best wishes to all concerned.
Just want to put in writing how pleased I am with the pens. You engraved my company logo and text perfectly. They look sleek and very classy. I am very impressed. The service from start to finish was seamless and you were very thoughtful and considerate all the way through.
I will be in touch when the next person reaches 25 years service! I have 9 1/2 years to go.....
Thanks very much.
Anne-Marie, Credit Suisse, September 2010
You have been very helpful and I am extremely grateful for all your assistance. I would like to formally compliment you on your great customer service. Please ensure that my compliment is forwarded to your boss as I would like him/her to know you are doing a great job.
Trent Hayes, August 2010
My Pleasure Jemma. People are all too quick to criticise yet slow to praise when it’s due.
I wouldn’t dream of buying from anywhere else and will be back when the need arrives... more cufflinks soon I’m guessing!
Just wanted to thank you for all your help with an order I placed on Monday for a Mont Blanc PDA cover and engraved plate.
I received it yesterday as you promised and I am thoroughly pleased with it.
It is a present for my dad as a thank you for all his help with my wedding which is taking place this month. I know he will love it.
You worked very quickly to get my order to me and I am very grateful for that.
Once again, many thanks.
Jemma O'Grady. August 2010
Thank you so much for the beautifully wrapped fountain pen.
I thought your service from advice to delivery was impeccable.
Anna Steele, July 2010
Wow, it looks so good! That's absolutely perfect!
I received the package two days ago. I was surprised that it could get here so fast - that was really nice!
And i'm sure he's going to love it!
Thank you so much for your help. It's been a pleasure to do business with you! :-)
Have a nice summer :-)
Amanda Møller, June 2010
The sunglasses turned up today, they are exactly the pair I wanted. Thank you very much for all your help, I will honestly recommend your website to my friends.
Michelle Cosgrove, June 2010
I have just received my pen - love it. Thanks for the easy and prompt service, much appreciated.
Dr Kyle McWilliams, May 2010
Our pen arrived today and it is perfect! Thank you again for your wonderful and speedy service.
Jackie Zelvis, April 2010
Hi, Just to let you know that i today received the Mont Blanc pen that i ordered in store on Saturday .
The engraving is excellent and exactly as i requested . Please pass on my thanks to Jemma who was most patient and helpful and very professional and friendly. It is sadly very rare nowadays to receive such a pleasant service and I would gladly use Wheelers again and as such i would also be willing to recommend them.
Once again, thank you.
Nick Lewsley, April 2010
My recent order for Montblanc ink cartridges was placed by phone on Tuesday and arrived safely today.
Like some other new customers, this was a sort of "trial run" with a modest order to see what your service was like. I was delighted, particularly as the order could not be fulfilled online, and your prompt and accurate response was much appreciated.
I shall certainly use you again !
Trevor Longman, April 2010
Thank You! From a telephone order at Loughborough to delivery here in Edinburgh in just 17 Hours!
Fantastic customer service! Well done!
Euan Millar, Feb 2010
Thank you so much for your excellent service, the three Mont Blanc Pens I ordered yesterday, arrived safe and sound today.
I will have no hesitation in ordering from you again should the need arise and recommending your company to others.
Thank you again,
National Instruments UK & Ireland
I really made the right choice when I purchased my goods from you - this is the service I miss, that nobody else gives or cares about giving either - how totally refreshing.
It has been a pleasure dealing with both you and Pauline and you have made the whole process seem so easy. I am certain we will deal with Wheelers again in the future.
Just to let you know that i am 100% satisfied with the 4 items I received today. Your customer service is impecable, prompt and of world class quality. All items were recieved on time as promised and are worth the money I paid. Mont Blanc is a fantastic, quality brand and I will ensure that Wheeler's are my preferred choice of supplier in future.
Thank you once again for a truly fantastic shopping experience.
Just to say thanks ,the pen was delivered this morning,first class service may I say,the pen looks great,and im sure my wife will love it,thanks a to Yvonne for pleasent manner on the phone,again first class service well done.
Just wanted to say that the pen arrived as you said it would and many thanks for your prompt and personal service. Not always the case these days!
Aston Martin (UK)
Everything is perfect! Product was carefully packed.
It's been a pleasure to deal with you and I hope to acquiere more pieces from your store. I will recommend you to my relatives, friends and forums.
Thanks again for all your help, its nice to no there are still helpful people around, you don’t find that much these days so im very grateful to you.
I'll have no hesitation in contacting you in the future.
I have received both parcels thank you, one yesterday and the Diamond ones this morning. They all look fantastic and I can’t wait to use them on our wedding day. I would just like to say that it’s been an absolute pleasure to deal with you, and I will certainly recommend your service to friends and family in the future.
Just a short note to let you know the goods arrived safely in Cyprus today. Thank you for your attention in this matter.
Just a quick-e to say many thanks for all your help and for sending the gorgeous Mont Blanc diary. It's perfect.
Hope to do a little more shopping with you very soon,
The pen already arrived yesterday in pristine order.
It looks a million times better in real life than on pictures.
It was a joy doing business with you!
Just wanted to let you know I received the pen/pencil/holder this morning and they are exactly what we wanted. Many thanks for all of your help and we shall certain keep Wheelers in our minds for any future gifts.
Just to say thank you, cufflinks have just arrived and they are very nice!
Thanks for making my last minute purchase run smoothly!
General Motors (UK)
I received my organizer today. Thank you so much. It is perfect. I will definitely spread the word around about your site and excellent products.
Once again, thank you very much!
I just wanna let you know that the ring did arrive here in Colorado today!We are very pleased with the ring and the service you have given us!
Thanks and I already know we will do more business together in the future!